Terms and Conditions

Any classes or tickets purchased that are unable to go ahead due to coronavirus or gov lockdown will not be refunded. Any tickets, products or courses, classes or training sessions will be frozen until the lockdown is over and new suitable dates are found, or a show is rescheduled.

When a child missed a rehearsal, their place in the show to do an aerial act will be cut from 3mins to 30 seconds. If this is unsatisfactory for the parent and child there is the option to book a ” Missed Rehearsal session” which will cost £95, .. so long as the parent books the missed rehearsal session within 3 days of the missed rehearsal and also that the session is booked for before the next rehearsal. However, if there is no space or capacity for us to do this session we may not be able to offer it.

All bookings are final and only apply to the dates of the course you have booked. If you miss a class for any reason (sickness, transport issues, injury, don’t feel like it etc…)  you cannot attend a different class to replace the one you have missed. If you are unable to train physically, we advise that you still attend your class and take notes. If you are unable to attend a whole course, try 121 tuitions which can be booked to suit your diary. Booked courses cannot be changed to future blocks.

Anti-social behaviour or disrespectful communication is not tolerated, Temple Cloud Circus reserves the right to cancel any booking without refund should a customer or parent present with disrespectful behaviour to staff members or other team members.

121 Tuition:  Please give 7 days’ notice to change the appointment time, no refunds are given.

Supervised Mixed Aerial Training Blocks for professionals with their own insurance.
Proof of insurance must be sent in via email in advance before purchasing one of these blocks.
The entire payment must be paid in advance before commencing the first session. Sessions cannot be changed or cancelled for any reason unless 7 days’ notice is given.
Appointment times cannot be changed by the student for any reason, no refunds will be given. Cave of mystery reserves to right to change appointments if necessary.

We ask new people training in the space to sign an agreement. Breaking our safety rules is very serious and can lead to expulsion from the school.

We ask all students and staff to follow our code of conduct. This include when at an external event wearing the Temple Cloud Circus kit of hoodie and T-shirt.