Any classes or tickets purchased that are unable to go ahead due to corona virus or gov lockdown will not be refunded. Any tickets, products or courses, classes or training sessions will be frozen until lockdown is over and a new suitable dates are found, or a show is rescheduled.
When a child missed a rehearsal, their place in the show to do an aerial act will be lost, they will still be allowed to attend the rest of the rehearsals but their aerial act will be cut from the show and they will be offered a place as a stage hand. If this is unsatisfactory for the parent and child there is the option to book a ” Missed Rehearsal & Safety Boundary Explanation ” session which will cost £45 which is our hourly rate for a 121 session, .. so long as the parent books the missed rehearsal session within 3 days of the missed rehearsal and also that the session is booked for before the next rehearsal.
All bookings are final, and only apply for the dates of the course you have booked. If you miss a class for any reason (sickness, transport issues, injury, don’t feel like it ect…) you cannot attend a different class to replace the one you have missed. If you are unable to train physically, we advise that you still attend your class and take notes. If you are unable to attend a whole course, try 121 tuition which can be booked to suit your diary. Booked courses cannot be changed to future blocks.
Anti social behaviour or disrespectful communication is not tolerated, Temple Cloud Circus reserves the right to cancel any booking with out refund should a customer or parent present with disrespectful behaviour to staff members or other team members.
121 Tuition: Please give 7 days notice to change appointment time, no refunds are given.
TRAINING SPACE SAFETY RULES for teachers and students.
- Corona virus policy, only 6 people in space at 1 time, wash hands, clean matts after use, don’t share equipment.
- Please inform your instructor if you have previous injuries or strains that may affect you when training.
- Always lock up behind you and turn of all electricity.
- Please do not bring children on to the premises, with out consent of manager.
- Never ever train alone.
- Please leave the space cleaner than how you found it.
- Do not use equipment with out consent of authorized person.
- No children can use equipment except under the supervision of an authorized teacher.
- Only teach or show new tricks or moves if your have a clear understanding of exactly how to describe the technique in a way that it will be understood.
- Do not show new tricks to people if you do not think that they have the strength perform it.
- Always warm up and cool down properly.
- Always train with a crash mat underneath you.
- We check the rigging every 6 months; please do not change any rigging, with out the presence of one of our listed professional riggers present.
- Generally maintain a positive attitude at all times.
Work with total respect of operation policies and procedures, and mission statement.
Be as helpful and kind to every person entering the space.
Keep the space emotionally and physically safe. (Do not allow any unauthorized people to use any equipment in the space.)
We ask new people training in the space to sign an agreement.